Alliance Cargo Express, Inc. (“we,” “our,” or “ACE”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://acecargo.us (“Site”), and your rights in relation to that data.
By using this Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following categories of personal information:
- Identifiers – Name, email address, phone number, mailing address
- Internet or device data – IP address, browser type, device information, referring pages, date/time stamps
- Commercial information – Freight requests, shipment details, quote forms
- Cookies and Tracking Data – Information collected via cookies and similar technologies (see Section 7)
We do not knowingly collect data from children under 13.
2. How We Use Your Information
We may use your information for the following purposes:
- To respond to inquiries, requests, or customer support messages
- To generate shipping quotes or fulfill service obligations
- To analyze website traffic and improve site performance
- To send service updates, promotions, or notifications (with your consent)
- To comply with legal obligations
3. Sharing of Personal Information
We do not sell your personal information. We may share your data with:
- Service Providers: Hosting, analytics, CRM, and logistics systems that support our business
- Legal or Regulatory Authorities: If required by law, court order, or legal process
- Business Transfers: In the event of a merger, acquisition, or reorganization
All third parties are contractually required to handle your data securely and for specified purposes only.
4. Your Privacy Rights
If you are a resident of California, under the CCPA/CPRA, you have the right to:
- Request access to the categories and specific pieces of personal information we have collected
- Request deletion of your personal information
- Request correction of inaccurate information
- Opt-out of the sharing of personal information
- Limit the use of sensitive personal data (if applicable)
To exercise your rights, please email us at: air@acecargo.us
We will verify your request and respond within the time limits required by law.
5. Security of Your Data
We take reasonable technical and organizational measures to protect your data, including:
- Encryption of data in transit (HTTPS)
- Access restrictions to authorized personnel only
- Secure physical and digital storage systems
While we implement safeguards, no system is 100% secure. You are responsible for maintaining the confidentiality of your own access credentials.
6. Data Retention
We retain personal data only as long as necessary to:
- Fulfill the purposes for which it was collected
- Comply with legal, tax, or regulatory obligations
- Maintain records for business continuity or audits
Once the purpose has been fulfilled, data is securely deleted or anonymized.
7. Cookies and Tracking Technologies
Our website uses cookies to improve your browsing experience. Cookies may collect:
- Session data and site preferences
- Analytics data via third-party tools like Google Analytics
You can manage cookie preferences via your browser settings. You may also disable non-essential cookies via the banner or link provided on our site.
8. Data Breaches and Notifications
In the event of a data breach that compromises personal information, we will:
- Investigate promptly and mitigate the breach
- Notify affected individuals in compliance with the New York SHIELD Act
- Notify any applicable authorities as required by law
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review the privacy policies of those sites separately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. Significant changes will be announced on the Site.
11. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of the State of New York, without regard to conflict of law principles.
12. Contact Us
If you have questions or concerns about this Privacy Policy or your data, please contact:
Alliance Cargo Express, Inc.
https://acecargo.us
Email: air@acecargo.us
Phone: +1 347 343 4211
Address: 147-24 176th Street, Queens, New York 11434, United States